Privacy Policy

QuestionAI.info ("we," "us," "our," or "the Service") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access or use our Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

If you disagree with the terms of this Privacy Policy, you should discontinue use of the Service.

Information We Collect

We may collect information in several ways, as described below:

• Information you provide

  You may provide us with personal information when:

  • You register or create an account (for example, name, email address, password, profile data).
  • You submit content, questions, feedback, comments, or other data through our Service.
  • You contact us (e.g. support requests, inquiries).
  • You participate in surveys, promotions, contests, or marketing campaigns.
  • You make payments or purchases (billing information, payment method details).
• Automatically Collected Information

  When you use the Service, we (or third-party analytics and tracking services) may automatically collect:

  • Log data: your IP address, browser type, operating system, request times, user-agent, referring/exit pages, and URLs.
  • Usage data: which pages or features you use, how long you use them, clickstreams, session durations.
  • Device data: device type, model, operating system version, unique device identifiers, mobile network information.
  • Cookies and similar tracking technologies: we and our partners may use cookies, web beacons, local storage, pixel tags, and similar technologies to collect and store information.
• Information from Other Sources

  We may obtain information about you from other sources, for example:

  • Third-party service providers (analytics, advertising, marketing).
  • Social media platforms (if you connect or login via social accounts).
  • Publicly available sources or data aggregators.
  • Partners with which we integrate services or features.

How We Use Your Information

We use the collected information for various purposes, including but not limited to:

• To provide, maintain, and improve our Service.
• To authenticate and manage your account.
• To process transactions and fulfill orders.
• To respond to your inquiries and provide customer support.
• To send you service-related notices (e.g. updates, security alerts).
• To measure and analyze usage, trends, and performance of the Service.
• To detect, prevent, and address fraud, abuse, security risks or technical issues.
• To carry out research and development, including training or improving AI/ML models (in aggregated or anonymized form as possible).
• To send you promotional materials, offers, or marketing communications (where you've consented or as permitted by law).
• To comply with legal obligations, enforce our Terms of Service, or protect our rights and interests.

We will only use your information for purposes consistent with this Privacy Policy or otherwise disclosed to you.

Disclosure of Your Information

We may share your information with third parties under the following circumstances:

• Service Providers

  We may share your personal information with vendors, consultants, contractors, or third-party service providers who perform functions on our behalf (e.g. payment processing, hosting, data storage, analytics, customer support, content moderation). We require them to maintain confidentiality and restrict their use to the specified services.

• Business Partners and Integrations

  If you use integrations or features that involve third-party platforms (e.g. social login, sharing content to social media), we may share certain information with those third parties as needed to enable the feature.

• Legal Compliance and Protection

  We may disclose your information when required by law or legal process (e.g. court subpoena, regulatory demand), or when we believe disclosure is necessary to:

  • Comply with legal obligations
  • Enforce terms or policies
  • Detect, prevent, or address fraud, security, or technical issues
  • Protect the rights, property, or safety of us, users, or others
• Corporate Transfers

  If we undergo a merger, acquisition, sale of assets, or other change of control, user information may be transferred, but we will endeavor to ensure the successor entity follows this Privacy Policy or provides equivalent protections.

• Aggregated or Anonymized Data

  We may aggregate or anonymize personal data (so individuals cannot be identified) and use or share such data for analytics, research, reporting, or other purposes.

International Data Transfers

Because we operate globally, your personal data may be transferred to, stored in, or processed in countries other than your country of residence. Those countries may have different data protection laws than your jurisdiction.

Where required by law (such as the EU's GDPR), we ensure adequate protections for such cross-border transfers, such as:

• Using Standard Contractual Clauses
• Relying on adequate decisions
• Implementing encryption, access controls, and other safeguards

By using the Service, you consent to such transfers under this Privacy Policy.

Cookies and Tracking Technologies

We use cookies and similar technologies to support the Service, personalize your experience, analyze usage, and deliver relevant offers. You may manage your cookie preferences via browser settings, but disabling certain cookies might limit features or functionality.

We may also allow certain third-party services (advertisers, analytics) to place or read cookies or similar identifiers on your device. These third parties' use is governed by their privacy policies.

Data Retention

We keep your information only as long as necessary for the purposes for which it was collected (e.g. to provide the Service, comply with law, enforce our policies). After that, we either delete it or anonymize it.

If you request deletion of your account, we may retain certain data as required by law or for legitimate business purposes (e.g. record-keeping, fraud detection).

Your Rights & Choices

Depending on your location and applicable law, you may have the following rights:

• Access your personal data
• Update or correct inaccurate personal data
• Request deletion or erasure of your data
• Object to or restrict processing
• Withdraw consent (where processing is based on consent)
• Request data portability (in machine-readable format)
• Opt out of promotional communications

To exercise these rights, contact us via the methods in the last section. We will respond within the timeframe required by applicable law.

Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no system is fully secure, and we cannot guarantee absolute security.

Children's Privacy

Our Service is not intended for children under age 13. We do not knowingly collect personal information from children under 13. If you believe we collected data from a child under 13, please contact us to request deletion.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised version with a new "Effective Date." Your continued use of the Service after changes become effective constitutes your acceptance of the updated policy.

If changes materially affect your rights, we may notify you (e.g. via email or in-service notice).

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, you may contact us at:

• 📧 [email protected]
• 🌐 https://questionai.info